VoIP Telephony

VoIP, or Voice over Internet Protocol, is the technology that enables calls to be made over the internet instead of through traditional phone lines. Terms like hosted telephony, hosted voice and VoIP PBX all refer to this innovative business telephony solution. This places your phone system in a data centre rather than within your own company. This is also known as cloud telephony.

With VoIP telephony, business communications become not only more efficient and flexible, but often more cost-effective. All devices are integrated into the cloud-based PBX, eliminating the need for a physical PBX. This cloud-based service is also fully scalable and effortlessly adapts to changes within your business, allowing you to respond quickly and flexibly to new situations.

With our VoIP service, you gain access to a complete suite of cloud-based communication services. These include the following components:

Webex

Webex is an application for managing your phone system from a computer. With Webex Basic, you can make and receive calls. The application integrates seamlessly with our VoIP solution.

VAMO (Fixed-Mobile Integration)

VAMO enables your business mobile device to become part of the cloud-based VoIP PBX. This offers several advantages, such as automatically routing every call through the PBX, being reachable on a single phone number and easily managing settings via the Hipper+ app on your mobile device.

• Optimal availability of your phone system: With Aster’s VoIP, the availability of your phone system is maximised. Thanks to its cloud-based setup, interruptions are minimal, ensuring reliable service at all times.
• Always accessible: Whether you’re in the office, at home or on the go, VoIP ensures you’re always accessible on the device of your choice. This enhances your accessibility and flexibility, both for customers and colleagues.
• Integration between fixed and mobile: With VAMO (Fixed-Mobile Integration), your business mobile device becomes part of your VoIP PBX. This allows you to receive both landline and mobile calls on a single phone number and make outgoing calls from one landline number.
• Flexible cost structure: You pay only for the features you actually use. This makes the service highly scalable and flexible, allowing you to customise and adjust it at any time according to your needs.

Our approach begins with an assessment of your needs during a consultation. We take the time to understand your current situation, requirements and goals, so that we can develop a customised VoIP telephony plan that perfectly fits your organisation.

Our implementation process runs smoothly, with minimal disruption. We also train your team to maximise the benefits of your new business telephony solution. Even after everything is set up, we provide continuous maintenance and support.

At Aster, we are dedicated to delivering the best service and experience to our customers, from the initial consultation to long after the implementation is complete.