Introduction to Aster

At Aster, we specialise in managing and resolving IT issues for businesses. We offer IT management and tailored IT solutions designed to optimise business processes and boost efficiency within organisations. Our goal is to relieve you of your IT concerns, so you can focus on what truly matters.

We use the Maki ticketing system to manage IT questions and requests in a structured and efficient way. With Maki, you can easily create tickets for any issue or request you may have. Our dedicated Front Office team reviews these tickets and ensures they are promptly directed to the right team for further processing. This process ensures that we address queries not only quickly, but also effectively.

So, whether you’re dealing with a technical problem or have a general question, don’t hesitate to submit a ticket through Maki. This allows us to help you as efficiently as possible.

To get you started with Maki, we’ve created a helpful guide. Alongside the guide, we offer supporting videos on our YouTube channel, which provide practical tips for using Maki.

We understand that IT challenges can occur at any time. That’s why we are available 24/7 to provide the support you need. For immediate, personal assistance, you can always reach us on 0172 – 722 333 or at frontoffice@asterict.nl. However, for the fastest and most efficient service, we recommend using our ticketing system, Maki, for all your IT questions and requests.

In addition to our support through Maki, Aster Academy offers a range of training courses and videos to help you get the most out of your applications. Our Academy provides training sessions in our training room, on-site and online. In addition, you can subscribe for free to our instructional videos on Microsoft 365, where you will learn practical tips and tricks to make your work more efficient in just a few minutes.

Would you like to know more about who we are and what we stand for? Watch our short company video for a quick introduction. Our mission and vision reflect our commitment to knowledge sharing and continuous improvement, with the goal of helping our customers and their organisations move forward.

Finding solutions through knowledge sharing.

Our vision

Challenging people and organisations to continuously improve.

Follow our LinkedIn page for the latest updates and informative posts. From practical IT tips to news about our team and projects, we like to keep you involved in what’s happening.

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We’re excited to collaborate and elevate your IT experience!